Do you actually share the call recordings?
Yes. Every dial. We dial inside Close, so every recording, transcript, and CRM record lands in your portal the same day -- no spreadsheet glued on. The agencies that don't share calls are usually the ones whose calls embarrass them. Listen to a few of ours →
What counts as a "conversation"?
A two-way exchange of more than 60 seconds that gives us real intelligence -- buyer pain, current solution, timing, budget signals. Voicemail doesn't count. "Take me off the list" doesn't count. We track it honestly because it's how we read your market together at the end of the month. We just don't price on it, because we don't control it.
How does the pricing work?
We price the work, not the outcome, and we quote it on the call. The unit is an hour of a real person on the phone. A standard month is two hours a day, every weekday -- about 40 hours with buyers in the US and Canada. Alongside it, 20 highly targeted emails a day and 15 LinkedIn connection requests a day from your own account. List-building and validation included, no add-on charges.
What the number comes to depends on what you're trying to hit and when. A founder who wants steady pipeline needs one caller. A company that needs a revenue number by a fixed date may need five. We work it backwards from your target and quote the crew it actually takes, rather than selling you a package and hoping it fits.
Month to month. No three-month commitment, no auto-renewal you have to fight your way out of. At the end of the month you decide again, and so do we.
Why do you price on hours instead of meetings?
Because hours are the part we control. Whether your market picks up, whether they're in-cycle, whether the pain is real this quarter -- that belongs to the market, the list, and the phone data, not to us. Charging you for something we don't control means one of two things: we pad the number, or we pressure people into meetings that were never real. Both make your brand worse.
So we sell you the work: who's making the calls, how many hours, and full access to every single one. That's an honest trade.
What happens at the end of the month?
You get a straight answer. We sit down with a month of real conversations -- what buyers said, what they pushed back on, who's in-cycle and who's two quarters out -- and I tell you whether this is worth another month. Including when the answer is no.
That's the actual product. Most agencies will never tell you to stop, because the retainer is the point. One honest month costs you a month. Twelve months of someone who won't tell you the truth costs a great deal more than that.
How is this different from a typical SDR agency?
Most agencies sell you a meeting count they can't control, then hit it with garbage intros. We sell you hours we can control, show you every call the same day, and hand you a verdict at the end of the month. A real person on the phone, not an offshore SDR reading a script. Script pivots in real time when the data says so, not at contract renewal. And if you decide you'd rather run it yourself, we'll sell you the whole system instead of pretending it's proprietary.
What does an SDR actually cost vs this?
An in-house SDR isn't $60k -- once you count employer burden, recruiting, tools, ramp loss, and management time, year one lands around $108k, with a 35% chance they quit inside 12 months. And you don't find out whether your market responds until month four. A month with us costs a fraction of that, starts this week, and tells you the answer in thirty days. See if we're a fit →
Can you guarantee a number of meetings?
No, and anyone who does is either padding the definition or about to spam your market to hit it. What we guarantee is the work: two hours a day on the phone, about 40 hours across the month, made by someone who's genuinely good at this, with every call recorded and in your portal the same day. Meetings happen when the conversation earns one. We don't push for a meeting that doesn't need to be pushed for -- that's how you get a calendar full of no-shows and a market that stops taking your calls.
What exactly do I get with The Setup?
The system, not the service. We document the whole thing and hand it to you: the stack and how it's wired, the list-building and data-validation process end to end, the scripts and openers, the objection handling, the CRM build with dispositions and statuses that actually mean something. It's the same setup we run for the clients who pay us to do it for them.
What it doesn't include is us. You hire the caller, you manage them, you run the days. No hand-holding, no check-ins, no support retainer. If you've got a tech-savvy person and someone willing to pick up the phone, that's all you need. It costs less than a month of us running it, and you keep it forever.
What if I want to bring this in-house later?
Take it -- that's literally a product now. Everything we build during a month is yours anyway: the list, the recordings, the scripts, the account map. If you want the full build documented so your own team can run it, that's The Setup. We'd rather lose you to your own systems than lock you in. Same goes for the stack -- Close, Prospeo, Trestle, Claude. Nothing proprietary, nothing you can't buy yourself.
Do you do email and LinkedIn too?
Yes, and they're included in the month, not an add-on. Cold calling is the core motion -- that's where we're best -- and alongside it we run 20 highly targeted emails a day (no spray and pray, every send researched, sent from infrastructure we build so your company domain never sends a cold email) and 15 LinkedIn connection requests a day from your own account, so buyers hear from a real person rather than a brand page. Warm conversations also get text nurture where we're able to. What we don't do is blast your domain and call it outbound.