Do you actually share the call recordings?
Yes. Every dial. We dial inside Close, so every recording, transcript, and CRM record lands in your portal the same day — no spreadsheet glued on. The agencies that don't share calls are usually the ones whose calls embarrass them. Listen to a few of ours →
What counts as a "conversation"?
A two-way exchange of more than 60 seconds that gives us real intelligence — buyer pain, current solution, timing, budget signals. Voicemail doesn't count. "Take me off the list" doesn't count. We track this honestly because billing depends on it.
Do you offer a pilot?
Yes — everyone starts with a 25-conversation pilot at $1,875 ($75 a conversation). It proves two things: whether cold calling is viable for your market, and the script + ICP that make it land — with every call recorded in your portal.
If the data says cold calling isn't right for your market, we'll tell you — and you walk away owning the list and every recording. If it's working, we scale on blocks of guaranteed meetings: from $4,000 for 4, $6,000 for 8, $7,800 for 12 — the per-meeting rate drops as the block grows, and you only pay for meetings that actually hold. Nobody buys a block until a pilot proves an 8 to 12% book rate — that's how we can price on outcomes honestly.
How is this different from a typical SDR agency?
Most agencies sell volume — dials per day, emails per week — and treat their script as IP. We sell conversation quality, share every call, and bill by the conversation. Smaller list. Senior caller. Live portal with every recording. Script pivots in real-time when the data says so — not at contract renewal.
What does an SDR actually cost vs this?
An in-house SDR isn't $60k — once you count employer burden, recruiting, tools, ramp loss, and management time, year one lands around $108k, with a 35% chance they quit inside 12 months. A typical year with Coda runs $30–50k, first conversations land within a week, and there's no rep churn to absorb. Run your own numbers →
Can you guarantee a number of meetings?
In the pilot, no — the pilot exists to find what actually works, honestly. But once a pilot proves an 8 to 12% book rate, you pick a meeting block — 4, 8, or 12 — and only pay for meetings that actually hold with the right person. No-shows and wrong-fits are replaced, not billed. We won't guarantee meetings we haven't proven we can book — that's how we avoid the garbage-intro game other agencies play to hit a number.
What if I want to bring this in-house later?
Take it. We'll hand over the playbook, the list-building process, the call recordings, the scripts. We'd rather lose you to your own systems than lock you in. Same goes for the stack we run — Close, FullEnrich, ConnectRate.ai, Claude. No proprietary lock-in.
Do you do email and LinkedIn?
No. Cold calling is the core motion — that's where we're best. Email follow-ups happen naturally after a conversation (recap, brief, scheduling), but we don't run email or LinkedIn sequences.