Do you actually share the call recordings?
Yes. Every dial. We dial inside Close, so every recording, transcript, and CRM record lands in your portal the same day -- no spreadsheet glued on. The agencies that don't share calls are usually the ones whose calls embarrass them. Listen to a few of ours →
What counts as a "conversation"?
A two-way exchange of more than 60 seconds that gives us real intelligence -- buyer pain, current solution, timing, budget signals. Voicemail doesn't count. "Take me off the list" doesn't count. We track this honestly because it's how we prove the pilot is working and earn the engagement.
Do you offer a pilot?
Yes -- it's how every engagement starts. The pilot is the first two weeks of your engagement, one small flat fee: one specific buyer, one specific script, one market we agree on up front (say, founders at 50 to 100 person companies). List-building and validation included, no add-on charges. Every call is recorded and in your portal the same day, and you own the list, the recordings, and the script at the end.
Two weeks is enough to know whether that market responds. At the checkpoint we read the scoreboard together: 10%+ of real conversations turning into meetings and 50%+ of booked meetings holding means the market is real -- the rest of month one kicks in and we scale. Below the bar, we pivot the list and script first, and if it still doesn't move, we stop. You're never in deep before the data says go.
What happens after the pilot?
If the scoreboard says go, the rest of month one kicks in and months two and three run at the same monthly rate -- the pilot was the first slice, not a separate fee. Cold calling plus managed email infrastructure and nurture, every meeting included with never a per-meeting charge, every call recorded in your portal, and a standing debrief cadence. No-shows and wrong-fits are replaced, not counted. Three months is enough time to find what works, scale it, and let the intelligence compound into a go-to-market asset your competitors can't copy.
How is this different from a typical SDR agency?
Most agencies sell volume -- dials per day, emails per week -- and treat their script as IP. We run a two-week pilot to prove your market is real, share every call, and only then scale the engagement -- managed to a public scoreboard (10%+ conversation-to-meeting, 50%+ hold rate), not dials or hours. A real person on the phone, not an offshore SDR. Live portal with every recording. Script pivots in real time when the data says so -- not at contract renewal.
What does an SDR actually cost vs this?
An in-house SDR isn't $60k -- once you count employer burden, recruiting, tools, ramp loss, and management time, year one lands around $108k, with a 35% chance they quit inside 12 months. Coda starts with a flat two-week pilot (list included) to prove your market before you commit -- and it's the first slice of month one, not a separate fee. No rep to hire, no ramp, no churn. Run your own numbers →
Can you guarantee a number of meetings?
We guarantee volume, not outcomes -- and we're up front about it. The Sprint guarantees the push itself: up to 5,000 emails on the standard tier or up to 25,000 on the heavy tier with pre-warmed domains, up to 1,000 contacts called warmest-first off the engagement signals, text nurture, one full month. The Engagement is managed to the scoreboard -- 10%+ of real conversations turning into meetings held with the right person, 50%+ of booked meetings holding -- with no-shows and wrong-fits replaced, not counted. We won't promise meetings we haven't proven we can book -- that's how we avoid the garbage-intro game other agencies play to hit a number.
What if I want to bring this in-house later?
Take it. We'll hand over the playbook, the list-building process, the call recordings, the scripts. We'd rather lose you to your own systems than lock you in. Same goes for the stack we run -- Close, Prospeo, Trestle, Claude. No proprietary lock-in.
Do you do email and texting too?
Yes. Cold calling is the core motion -- that's where we're best -- and both offers run email alongside it. The Sprint sends up to 5,000 targeted emails on dedicated sending infrastructure we build for the push, so your company domain never sends a single cold email -- and the calling follows the engagement, so the people who open, click, and reply hear from a real person first. LinkedIn outreach is an add-on for either offer: 15 connects + personalized messages a day, sent from your founder's (or whoever your market already knows) own account on Sales Navigator -- buyers hear from a real person, not a brand page. The Engagement runs 20 highly targeted emails a day alongside the calling -- no spray and pray, built for tighter ICPs where every send is researched. Warm conversations also get text nurture. What we don't do is spray and pray from your domain.